Patrick M
BLUFFTON, SC | 2023 Chevrolet ColoradoAugust 5, 2025From the moment I walked into the service department it was a wonderful experience. I had made an appointment for 8am for an oil change, tire rotation, and checking on a check engine light. Nothing was found to be faulty as I’m sure it was a dirty sensor of some kind. I live on a dirt road and when it rains, things get messy. The whole process was timely, the staff was pleasant, and the entire shop seemed very well run. I’m looking forward to building my 26 Colorado Trail Boss!Response from Mike Reichenbach Chevrolet
August 6, 2025What a great snapshot of a smooth, well-run visit — from the appointment to the friendly staff to the thorough check on your truck. Dirt roads and sensors don’t stand a chance with a team like ours! We’re excited to be part of your Colorado Trail Boss adventure and can’t wait to see it in action.Elizabeth H
HILTON HEAD ISLAND, SC | 2024 Chevrolet Suburban 1500August 5, 2025The person who called me up to the service desk had ear buds in the entire time we spoke. I needed a simple oil change with DEF fluid and my tires needed even tire pressure. We had a flat (you all fix in June) but were given the vehicle back with 3 different tire pressures. The individual questioned me about rear differential fluid and I declined as we're only at 11,000 miles. As soon as I sat with our son in the kid's area the ear bud wearing agent popped up again to ask me questions as he stated he didn't realize our vehicle was diesel. After I repeated our 3 needs he proceeded to pull our Suburban out of a tight parking spot almost clipping the vehicle to the right of it. All these issues made us question whether or not our vehicle was in good, capable hands. DEF was not full upon the finishing of service and the tires were still at 3 different PSI levels but I felt it would be useless to go back to tell the 'service' agent who clearly was not listening.Response from Mike Reichenbach Chevrolet
August 7, 2025We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.Doris R
BLUFFTON, SC | 2026 Chevrolet EquinoxAugust 5, 2025It was so strss free. Sandy was the best explained everything clearly…..never felt pressured….he was a delight.Response from Mike Reichenbach Chevrolet
August 6, 2025Sandy sounds like a star — it’s fantastic that your experience was stress-free and that he explained everything clearly without any pressure. We’re proud to have team members who make buying a car a genuine pleasure.John M
HARDEEVILLE, SC | 2015 Chevrolet TahoeAugust 3, 2025Took care of my issuesResponse from Mike Reichenbach Chevrolet
August 5, 2025Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best wishes, Mike Reichenbach Chevrolet, INC.Tina C
BLUFFTON, SC | 2024 Chevrolet TahoeAugust 3, 2025Friendly employees, efficient service, comfort waiting roomResponse from Mike Reichenbach Chevrolet
August 5, 2025It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and efficient service to our guests. Please come see us for any future needs. We hope to see you soon!John R
OKATIE, SC | 2025 Chevrolet TraxJuly 30, 2025very goodResponse from Mike Reichenbach Chevrolet
July 31, 2025Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!Thomas B
BLUFFTON, SC | 2024 Chevrolet CamaroJuly 29, 2025Very accommodating on short notice tire issue.Response from Mike Reichenbach Chevrolet
July 31, 2025Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!Daneishia P
RIDGELAND, SC | 2024 Chevrolet EquinoxJuly 29, 2025Quick and preciseResponse from Mike Reichenbach Chevrolet
July 31, 2025We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!Jedediah R
BEAUFORT, SC | 2023 Chevrolet ColoradoJuly 26, 2025Francis and the crew did a great job. Im more disappointed in Chevy and GM in general that my new truck has needed so much service under 15000 miles than the dealership itself. They always take care of me.Response from Mike Reichenbach Chevrolet
July 27, 2025Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!Teresa W
SUMMERVILLE, SC | 2022 Chevrolet EquinoxJuly 25, 2025My car broke down and had to be towed to your dealership. I was out of town with my grandsons and Brittany Yeager went above and beyond in helping me get the car fixed - she contacted the dealer in Charleston where I purchased and was able to get them to assist with covering some of the costs. She is amazing and I made sure to tell her direct supervisor before leaving your dealership.Response from Mike Reichenbach Chevrolet
July 26, 2025Brittany's dedication truly shines through your story, and we’re proud to have her on our team. Going above and beyond, especially when you’re out of town with grandsons, is exactly the kind of service that turns stressful moments into manageable ones. Your praise means the world to us, and we’ll be sure to pass it on.