Our Reviews

MARIE B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/4/2026

On January 27th, I had the pleasure of working with Mr. Seymour Singletary. He handled the transition from the 2023 Equinox lease to the 2026 Trailblazer lease. As always Seymour managed to work his "magic" in order to find EXACTLY what I was looking for. In fact, he found even MORE extras than I had anticipated. The best part is that he set up the new monthly payments to be $30 LOWER than I had been paying over the last 3 years! Please give Seymour a BIG RAISE & a PAID VACATION! Thank you for this opportunity. Marie B.

SEYMOUR SINGLETARY

2/5/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HARDEEVILLE, SC

Michelle C|2026 Chevrolet Tahoe

Confirmed Service Customer

2/4/2026

I brought my car in as one of the actuators was not working properly. Upon check-in, representative was very friendly and helpful. It took about an hour, which is what I was told. Then I met with Franklin and he went over everything with me. I was told that there was a bulletin on this issue, so when I called in describing the issue, it would’ve been nice to have known that then. But I do understand the vehicle had to be looked at.I was told I have to bring it back for two days and I asked about a loaner car as I am a realtor and I use my car for my business. Franklin said they would try to have one for me, which was reassuring.

FRANKLIN BLANKS

2/5/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

HILTON HEAD ISLAND, SC

Mary M|2024 Chevrolet Trax

Confirmed Service Customer

2/11/2026

I waited 2 hrs for an oil change. I had an appointment at 10 what is the point of having an appointment? Never go again

DANIELLE REEVES

2/12/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

EAST MACHIAS, ME

Kristen P|2022 Chevrolet Tahoe

Confirmed Service Customer

2/20/2026

I had a check engine light come on and found out two wires were somehow cut in the console. A couple months prior I had a repair on an actuator and I believe this could’ve resulted in those cut wires. I called back to ask if this could’ve been the cause of saving myself $830 and never received a call back.

FRANKLIN BLANKS

2/21/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

TERESA C|2026 Chevrolet Trax

Confirmed Sales Customer

2/24/2026

Quick and easy. Not pushy

SEYMOUR SINGLETARY

2/25/2026

We appreciate your feedback! It’s great to hear your visit was quick, easy, and pressure-free.

Business Response

LEXINGTON, SC

Leroy S|2019 Chevrolet Camaro

Confirmed Service Customer

2/24/2026

Thank you.

DANIELLE REEVES

2/25/2026

We appreciate your feedback! It’s wonderful to know our team met your expectations and assisted you well.

Business Response

BLUFFTON, SC

Larry F|2011 GMC Sierra

Confirmed Service Customer

2/3/2026

Great customer interaction

DANIELLE REEVES

2/4/2026

We’re grateful for your positive review. It’s wonderful to hear you experienced great customer interaction during your visit. Thank you for choosing our team.

Business Response

BLUFFTON, SC

Terrance D|2025 Chevrolet Trailblazer

Confirmed Service Customer

2/12/2026

Easy check in and service to vehicle was timely.

DANIELLE REEVES

2/12/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

OKATIE, SC

GARRETT R|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/18/2026

Every individual we dealt with from the Salesperson to Management were very professional.

BRIAN B

2/19/2026

Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mike Reichenbach Chevrolet, INC. and we hope to see you again soon!

Business Response

OKATIE, SC

David L|2017 GMC 1500 Sierra

Confirmed Service Customer

2/18/2026

Professional and friendly

DANIELLE REEVES

2/19/2026

Hi, thank you for taking the time to leave a review for us at Mike Reichenbach Chevrolet, INC.! We're looking forward to your next visit!

Business Response

HARDEEVILLE, SC

MARK D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/19/2026

Staff was respectful and did not do the annoying hovering around and make you want to leave. Very knowledgeable on all the vehicles and specials going on. Would recommend this dealership to anyone. Thank you.

SEYMOUR SINGLETARY

2/19/2026

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

BLOOMINGDALE, GA

Mike S|2024 Chevrolet Tahoe

Confirmed Service Customer

2/19/2026

Friendliness

HOWARD CLARK

2/19/2026

Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!

Business Response

BLUFFTON, SC

RICHARD R|2026 Chevrolet Tahoe

Confirmed Sales Customer

2/26/2026

Easiest vehicle purchase I've ever experienced.

BRIAN B

2/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BLUFFTON, SC

Greg W|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Brought my truck in for an oil change and to check transmission shudder. Was quoted over $7k for a new torque converter and 2 broken engine mounts. Before I agreed to any repairs I took it to a local service shop who found no issues with the torque converter or any broken engine mounts. They put in new spark plugs and a wiring harness which fixed the issue……at 10% of the cost of my original quote. Total lack of honesty and ethics from Mike Reichenbach Chevrolet service department. I will never have my vehicles serviced there again.

FRANKLIN BLANKS

3/2/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

BLUFFTON, SC

Linda T|2014 Chevrolet Malibu

Confirmed Service Customer

2/4/2026

Always excellent customer care and support!

JEFFERY SIMS

2/4/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HARDEEVILLE, SC

James C|2023 Chevrolet Tahoe

Confirmed Service Customer

2/4/2026

On time service for oil change and tire rotation !

DANIELLE REEVES

2/4/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

HILTON HEAD ISLAND, SC

CARL R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

2/8/2026

Great

SEYMOUR SINGLETARY

2/9/2026

Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!

Business Response

ST HELENA ISLAND, SC

MARTHA T|2026 Chevrolet Equinox

Confirmed Sales Customer

2/11/2026

Everyone involved was curteous, followed up to answer any questions and made us feel valued as customers. Jordan was exceptional in his desire to help and answer questions.

JORDAN SMART

2/12/2026

Thank you for the thoughtful feedback! We’re thrilled Jordan and the team made you feel valued and well supported. We look forward to serving you again soon.

Business Response

BLUFFTON, SC

MICHAEL H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/11/2026

Great experience, they were very willing to help me out.

JONATHAN NIEVES

2/12/2026

We’re happy to hear you had a great experience! It’s wonderful knowing our team was willing and ready to help you out. We look forward to assisting you again soon.

Business Response

BEAUFORT, SC

ZIA K|2026 Chevrolet Corvette E-Ray

Confirmed Sales Customer

2/11/2026

Awesome experience Honest, trustworthy and professional Sandy Hunter is amazing and one of the best of the best !!!

ARTHUR A

2/12/2026

Thank you for the incredible compliments! We’re happy Sandy delivered such honest, trustworthy, and professional service. We look forward to welcoming you back for another outstanding experience.

Business Response

GUYTON, GA

Matthew M|2026 Chevrolet Silverado 1500

Confirmed Service Customer

2/16/2026

Service Members were very friendly and informative. Service was completed in a timely manner.

FRANKLIN BLANKS

2/17/2026

Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!

Business Response

RIDGELAND, SC

John M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

2/26/2026

Fast Courteous Efficient

DANIELLE REEVES

2/27/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

BEAUFORT, SC

Gene F|2026 Chevrolet Suburban

Confirmed Service Customer

2/11/2026

Friendly, knowledgeable, timely

DANIELLE REEVES

2/11/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

BLUFFTON, SC

Greg R|2024 Chevrolet Suburban 1500

Confirmed Service Customer

2/19/2026

Professional friendly staff! Excellant service!

DANIELLE REEVES

2/20/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

GUYTON, GA

Tina C|2024 Chevrolet Tahoe

Confirmed Service Customer

2/19/2026

Service department was great! Friendly and caring. However I do NOT appreciate the phone call from a salesman while I’m waiting in an oil change/tire rotation. He wanted to give me an offer on my car for a trade in. I told him I did not want to trade my car. He proceeded with wanting to give me an offer and lower interest rate/payment. (My car is paid off) I felt harassed. I said no three times. Tacky to have salesman call customer when coming in for a service.

FRANKLIN BLANKS

2/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

ROY K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/23/2026

Seymour and Brittany made my buying experience quick and convenient. From the initial conversation over the phone to delivery of my new Silverado, this is how car shopping should be for the consumer.

SEYMOUR SINGLETARY

2/24/2026

We sincerely appreciate your detailed feedback. Seymour and Brittany are thrilled to have made your Chevrolet Silverado purchase quick, convenient, and enjoyable—exactly how car shopping should be.

Business Response

POOLER, GA

John C|2020 Chevrolet Traverse

Confirmed Service Customer

2/23/2026

Excellent

DANIELLE REEVES

2/24/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

OKATIE, SC

Patrick G|2020 Chevrolet Corvette

Confirmed Service Customer

2/26/2026

Sean is great!!

HOWARD CLARK

2/27/2026

Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!

Business Response

HILTON HEAD ISLAND, SC

Charles R|2022 Chevrolet Corvette

Confirmed Service Customer

2/26/2026

excellent and professional service

BRITTANY YEAGER

2/26/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SALEM, SC

Priscilla J|2025 Chevrolet Equinox

Confirmed Service Customer

2/26/2026

I have no complaints. The service was excellent.

DANIELLE REEVES

2/27/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

RIDGELAND, SC

SEAN M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

2/5/2026

I had Brian McKinney as my salesman an John as my finance manager, both were terrific people, thank you.

BRIAN B

2/6/2026

Thank you for the great feedback. Brian and John are happy to provide terrific, professional care throughout the process. We appreciate your trust and look forward to assisting you again.

Business Response

OKATIE, SC

Nicole C|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/17/2026

Always a good experiences! Excellent customer service and the reps are always nice and go above and beyond to assist us!

JEFFERY SIMS

2/18/2026

Your continued support and enthusiastic praise mean so much to us. We’re proud to provide excellent customer service and a team that consistently goes above and beyond for you.

Business Response

GUYTON, GA

Michael C|2023 Chevrolet Blazer

Confirmed Service Customer

2/25/2026

I like that service is fast. Advisors a not pushy while offering other services. And work is done mostly in a timely fashion. I still will never understand why leaving my vehicle in the morning it's not finished until evening. Seems to be that way with most dealers. Overall I'm very satisfied.

DANIELLE REEVES

2/26/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

CHANDLER, AZ

Betty B|2018 Chevrolet Equinox

Confirmed Service Customer

2/25/2026

Timely, professional, ask questions before proceeding. My favorite auto dealer. I purchase my Equinox from there and get it serviced there. Always

DANIELLE REEVES

2/26/2026

That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!

Business Response

HARDEEVILLE, SC

Kenneth G|2025 Chevrolet Traverse

Confirmed Service Customer

2/27/2026

Excellent team. The first dealership that I can actually trust them like family

FRANKLIN BLANKS

2/27/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

RIDGELAND, SC

William R|2021 Chevrolet Corvette

Confirmed Service Customer

2/27/2026

Customer service representatives were friendly and professional. Advised me concerning my services and helped me use a coupon after the fact. Excellent service.

DANIELLE REEVES

2/27/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HILTON HEAD ISLAND, SC

LAURIE S|2026 Chevrolet Equinox

Confirmed Sales Customer

3/8/2026

This experience was great! Staff was very knowledgeable and easy to work with.

JONATHAN NIEVES

3/9/2026

Hi, we are very happy we could provide you with a great experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!

Business Response

OKATIE, SC

MARK R|2026 Chevrolet Equinox

Confirmed Sales Customer

2/1/2026

Everything went smooth

DIEGO ZANANDREA

2/3/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

HARDEEVILLE, SC

Walter U|2007 Chevrolet Corvette

Confirmed Service Customer

2/5/2026

Very thorough service tech.

HOWARD CLARK

2/5/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

OKATIE, SC

ANDREW N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

2/5/2026

Fantastic all around from communication to service to great deal on new car to off boarding. I’ll be back as a customer

BRIAN B

2/6/2026

Thank you for the fantastic review. We’re glad communication, service, and your deal on the new car all met your expectations. We appreciate your loyalty and look forward to seeing you again.

Business Response

BLUFFTON, SC

BRADLEY M|2026 Chevrolet Colorado

Confirmed Sales Customer

2/5/2026

Salesman was very courteous and knowledgeable. No pressure.

JONATHAN NIEVES

2/5/2026

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.

Business Response

HARDEEVILLE, SC

David F|2022 Chevrolet Equinox

Confirmed Service Customer

2/9/2026

was quick and found the problem right away

BRITTANY YEAGER

2/10/2026

We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

BEAUFORT, SC

Tom S|2011 Chevrolet Volt

Confirmed Service Customer

2/18/2026

Service rep, Sean Clark is tops. Helped me out a lot, both on the front end and back. Car had to be towed in, and he gave me a good feeling that he was going to take care of everything.

HOWARD CLARK

2/19/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

HILTON HEAD ISLAND, SC

Martha T|2026 Chevrolet Equinox

Confirmed Service Customer

2/26/2026

Thank you for geting me in so quickly.

DANIELLE REEVES

2/26/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

BLUFFTON, SC

Patrick C|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

3/6/2026

Staff was extremely helpful and professional.

DANIELLE REEVES

3/7/2026

Hi, we're glad to hear you found our staff very helpful and professional! We hope to be of service to you again in the future. Take care!

Business Response

BLUFFTON, SC

JANUARIA G|2026 Chevrolet Trax

Confirmed Sales Customer

3/11/2026

These guys were the absolute best in making my experience memorable and exciting all at once! Super friendly super kind and great deals!

DIEGO ZANANDREA

3/12/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mike Reichenbach Chevrolet, INC. and we hope to see you again soon!

Business Response

RINCON, GA

Marvin C|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

2/4/2026

Three grand just to change out torque converter on transmission. !!!!

JEFFERY SIMS

2/5/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

RIDGELAND, SC

David P|2009 Chevrolet Corvette

Confirmed Service Customer

2/8/2026

I feel like I did not get my monies worth. I paid $250 for an inspection. We waited days and days for the electronics specialist per Jeff. He took the passenger seat and carpet out. Our insurance adjuster asked to inspect the body control module to which Jeff says your tech couldn’t locate it even though I told him right where it was above the firebox under the passenger side access door. Jeff stated it would be an additional 10 hours labor. I’m not your typical idiot I know where it is. He stated it would require your tech looking at schematics. I again told him it was simple to access. I asked it they could at least print out any codes relating to the inop top. He stated additional two hours to pull the codes. It was obvious the goal here wasn’t to help me but rather to convince me it was way more complicated than it actually was. An electronics specialist who can even find the bcm needs some training. I deserve a refund and if I get that this is over. Otherwise I will be happy to post my experience to the internet for all to see. I never mind paying good money for good work. I’m 68 and I just pulled the seat and carpet from the vette in 20 minutes. Super easy job. Would love to hear from your service manager.

JEFFERY SIMS

2/9/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HILTON HEAD ISLAND, SC

Larry K|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

2/18/2026

$53,000 truck with only 30,000 miles on it transmission starts slipping. Brought it in to have it checked out. They gave me an estimate for $4800 which I feel like it is absurd on a truck with only 30,000 miles I ask them to ask the vehicle manufacturer if they couldn’t take care of this and get back with me. It’s been a week and I still haven’t heard anything. I’m getting ready to go on a long trip and I need my vehicle and working order.

HOWARD CLARK

2/25/2026

Our team has acknowledged this review.

Business Response

HILTON HEAD, SC

Thomas B|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/12/2026

Excellent

DANIELLE REEVES

3/12/2026

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

Business Response

HILTON HEAD ISLAND, SC

CHASTAIN L|2025 Chevrolet Tahoe

Confirmed Sales Customer

2/24/2026

Seymour was very helpful and excellent to work with in finding our new car. Danielle was also very helpful in the financial process!

SEYMOUR SINGLETARY

2/25/2026

Seymour and Danielle will be thrilled to hear your kind words! We’re glad they made your vehicle purchase and finance process smooth and enjoyable.

Business Response

ALLENDALE, SC

Louis B|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

3/1/2026

Over the last 3 years, I've brought my car to. M r chevrolet each time complaining that my data recorder misfunctions. I've yet to receive any answer.Considering this problem, nor any adequate repair. If I knew where to call, I would call the corvette factory or chevrolet to try to figure out what the problem is on my own. The car has been perfect.Otherwise,

DANIELLE REEVES

3/3/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HILTON HEAD ISLAND, SC

Jason S|2020 Chevrolet Trax

Confirmed Service Customer

3/17/2026

Thank you for providing a loaner car and doing necessary repairs.

BRITTANY YEAGER

3/17/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

BLUFFTON, SC

MICHAEL Q|2026 Chevrolet Equinox

Confirmed Sales Customer

3/17/2026

Trent is the salesperson that all customers would be grateful to help them through the process of leasing a new vehicle. He makes sure you understand each step in the process. What more could you ask for. Mike Quinn

TRENT E

3/18/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLUFFTON, SC

Ron W|2023 Chevrolet Traverse

Confirmed Service Customer

3/17/2026

Always an excellent experience.

DANIELLE REEVES

3/18/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Reichenbach Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKATIE, SC

Linda T|2014 Chevrolet Malibu

Confirmed Service Customer

3/19/2026

Friendly,helpful, quick service.

HOWARD CLARK

3/20/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

HARDEEVILLE, SC

Joshua S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2026

Great service

ERICA TENORIO

3/26/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BLUFFTON, SC

Gail C|2022 Chevrolet Traverse

Confirmed Service Customer

3/16/2026

Kind, kept me informed and helpful ! Great service, thank you

HOWARD CLARK

3/11/2026

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.

Business Response

SEABROOK, SC

Elizabeth M|2024 Chevrolet Trax

Confirmed Service Customer

3/14/2026

Always a good experience

ERICA TENORIO

3/15/2026

We appreciate your loyal and positive feedback. It’s wonderful to hear your visits continue to be a good experience. Thank you for choosing us again and again.

Business Response

BLUFFTON, SC

Sorona J|2010 Chevrolet Silverado

Confirmed Service Customer

3/14/2026

good

HOWARD CLARK

3/15/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HARDEEVILLE, SC

Martha T|2026 Chevrolet Equinox

Confirmed Service Customer

3/18/2026

The service department went above and beyaond to correct my problem. Thank you.

FRANKLIN BLANKS

3/19/2026

Going above and beyond to resolve concerns is what great service is all about. We’re happy we could make things right for you—don’t hesitate to reach out anytime.

Business Response

BLUFFTON, SC

Michael S|2025 Chevrolet Suburban 1500

Confirmed Service Customer

3/20/2026

I was greeted with a friendly face who directed me where to wait until service was completed. The waiting area was quiet and clean and offered enough space for everyone there. Thanks for having wifi available. When my vehicle was ready, I paid the bill and got to my car, which was waiting just outside the door for me. All the above proceeded just as I would expect. One thing I didn't expect was the price for the 15,000 mileage service; over $500, which seems a bit steep to me. I understand you have a business to run, but paying that amount every so many miles may be a little cost prohibitive. That's the reason for four instead of five stars.

DANIELLE REEVES

3/21/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

WESTBOROUGH, MA

Terry S|2022 Chevrolet Colorado

Confirmed Service Customer

4/12/2026

Went for oil change and tire rotation with a 8:15 appointment. Got the oil changed in about an hour. No tire rotation. Ugh.

ERICA TENORIO

4/13/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HILTON HEAD ISLAND, SC

Adan H|2015 Chevrolet Corvette

Confirmed Service Customer

4/12/2026

First time take my car for service I have issues with the ceramic coat they apply make me leave the car there for them to fixed I have to pay uber to bring me back home then the dealer next morning call me saying that they will not fixed the car and that I was the one that have to submit a claim with the ceramic coat seller, just an easy way to cut corners and not fixed my car, your delar stole me 1600 dollars and now they don't want to be responsible, this dealer and whole Chevrolet sucks

DANIELLE REEVES

4/15/2026

Our team has acknowledged this review.

Business Response

BLOOMINGDALE, GA

Kurt D|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/9/2026

Always fast and friendly service.

DANIELLE REEVES

3/10/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BLUFFTON, SC

Gary B|2014 Chevrolet Corvette

Confirmed Service Customer

3/13/2026

Service was excellent and met my expectations.

DANIELLE REEVES

3/14/2026

Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

BLUFFTON, SC

Michael M|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

3/13/2026

Quick, friendly. Was my first time there.

ERICA TENORIO

3/14/2026

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLUFFTON, SC

Patricia M|2022 Chevrolet Blazer

Confirmed Service Customer

3/25/2026

All aspects were efficient and courteous

DANIELLE REEVES

3/26/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

HARDEEVILLE, SC

Gregory C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

3/25/2026

I {Felt the Oil Change coupon ad was misleading. I Expected extra charge for the 2 extra quarts, but not $15 each when the itemized oil unit price is $9.63 each on the itemized invoice. The $15 per quart IS NOT LISTED on the Invoice. ( I questioned this and got a call back that that’s what the Service Manager said we charge) The coupon was for $49.99, I was also told at payment time, it is actually $79.99 as I have a truck. Still unclear on what the “$27.02 Labor-Other” was for. Also, adding “shop supply” costs is like a forced tipping at a restrauant. If there are charges associated with a service than that should be in the stated cost, not ADDERS to inflate the price. I like Reichenbach and especially Sandy in sales; I might be back for service but also plan to shop around on non-warranty items.

JOSEPH JULIANO

3/27/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

BLUFFTON, SC

Melonye H|2014 Chevrolet Camaro

Confirmed Service Customer

3/28/2026

Staff is always fast and friendly. He met me at my car to get my car right in the service area. I think his name is Mike

JOSEPH JULIANO

3/29/2026

Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!

Business Response

BLUFFTON, SC

Cameron D|2025 Chevrolet Suburban 1500

Confirmed Service Customer

4/22/2026

Everyone is always nice and welcoming when I walk in the door. Great communication with advisors.

DANIELLE REEVES

4/23/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

BLUFFTON, SC

Jake H|2019 Chevrolet Traverse

Confirmed Service Customer

3/2/2026

Great staff…well trained technicians!

HOWARD CLARK

3/3/2026

Thank you for your kind words! We’re proud of our well-trained technicians and happy you had a great experience with our staff.

Business Response

BLUFFTON, SC

Craig W|2017 Chevrolet Corvette

Confirmed Service Customer

3/2/2026

Efficient and pleasant visit.

JEFFERY SIMS

3/3/2026

We appreciate your kind words! It’s great to hear your visit was both efficient and pleasant.

Business Response

BLUFFTON, SC

Felix U|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

3/12/2026

Recall was not complete due to the service department not ordering the part until the day of my arrival.

HOWARD CLARK

3/13/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

OCEAN SPRINGS, MS

Ben B|2016 GMC 2500HD Sierra

Confirmed Service Customer

3/16/2026

Danielle always takes great care of us, she is the best

DANIELLE REEVES

3/17/2026

Danielle will be delighted to know she made such a positive impact! We appreciate your trust and are glad she always takes great care of you.

Business Response

BLUFFTON, SC

Sheryl H|2021 Chevrolet Blazer

Confirmed Service Customer

3/19/2026

Always professional and courteous and do a fantastic thorough job

DANIELLE REEVES

3/20/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

COLUMBIA, IL

Blake M|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

3/23/2026

They got my pickup in quick, diagnosed the problem and got me out. It was a great experience. Franklin was great to work with. Kept me informed and was very professional.

FRANKLIN BLANKS

3/24/2026

We truly appreciate your detailed review! It’s great to hear Franklin kept you informed while providing prompt, professional care from start to finish. We’re here anytime you need another smooth experience!

Business Response

SPEARFISH, SD

Ross F|2024 Chevrolet Malibu

Confirmed Service Customer

5/4/2026

I worked with Sean on some warranty issues and he was able to get the parts in and due to the length of time, offered me a rental car to help out while the car would be in the shop. Very pleased with the customer service and looking forward to using them again in the future.

HOWARD CLARK

5/5/2026

Thank you for your thoughtful and detailed feedback. We’re delighted Sean provided attentive support and went the extra mile to assist you during the repair process, and we look forward to serving you again in the future.

Business Response

BLUFFTON, SC

Gary T|2008 Chevrolet Corvette

Confirmed Service Customer

5/12/2026

As always it was a great experience. Jeff has excellent customer service skills and I trust the knowledge and skills of the mechanics that are diagnosing the issues and taking care of my car.

JEFFERY SIMS

5/14/2026

Hi, we are very happy we could provide you with a great experience! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BEAUFORT, SC

KAITLYN Y|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

3/20/2026

One of the best places to buy a vehicle! This is our 3rd time buying with Trent and have had outstanding service everytime! I could not thank him and everyone that is met with to help me suprise my husband with his new truck. They made the process smooth and seamless from start to finish! We will absolutely be doing more buisness in the future!

TRENT E

3/21/2026

We truly appreciate your incredible and heartfelt review! It’s wonderful to hear Trent and the team made your third purchase just as smooth and memorable, especially for such a special surprise. We’re excited to be part of your future vehicle journeys!

Business Response

RIDGELAND, SC

DIANE O|2026 Chevrolet Equinox

Confirmed Sales Customer

3/24/2026

Brought car in for service light; checked out new cars, and decided to buy one; We were at dealership a long time at we had brought in car for service at 9:30, and was waiting to hear what was wrong with it.

MICHAEL BURNS

3/24/2026

Thank you for your honest and thoughtful feedback! We’re glad you found a vehicle you loved, though we understand the visit ran longer than expected. We appreciate your patience and hope your new purchase brings you great enjoyment!

Business Response

BLUFFTON, SC

GAIL C|2026 Chevrolet Equinox

Confirmed Sales Customer

5/21/2026

I appreciate being able to make a decision on what or if I buy, without pressure. It was a pleasure taking my time and my salesman being helpful in all the questions I had. I am so pleased !

SEYMOUR SINGLETARY

5/21/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

SEABROOK, SC

Charles B|2024 Chevrolet Equinox

Confirmed Service Customer

5/22/2026

Spent 2 hrs and 15 minutes for a free multipoint inspection. Either that is too long or inform customers of the time commitment at the time of scheduling.

ROBERT HESS

5/23/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

HARDEEVILLE, SC

Diane H|2026 Chevrolet Traverse

Confirmed Service Customer

5/27/2026

Arrived on time and service was done promptly

GISELLE MAGALLANEZ

5/28/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BLUFFTON, SC

Roy K|2026 Chevrolet Equinox

Confirmed Service Customer

5/27/2026

Sat there to find out a part needed to be ordered for lock harness. Advisor implied I couldn’t bring my car back on Saturday due to lack of techs. I work all week. Are you going to give me a loaner? STiLL haven’t heard back from you about my AM radio issue.

BRITTANY YEAGER

5/28/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

FORT LAUDERDALE, FL

BRYAN W|2026 Chevrolet Traverse

Confirmed Sales Customer

3/9/2026

Trent and team were very professional and had the car ready for us to keep the transaction time to a minimum.

TRENT E

3/10/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GUYTON, GA

Jeanne C|2022 Chevrolet Equinox

Confirmed Service Customer

3/15/2026

Great job.

DANIELLE REEVES

3/16/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Reichenbach Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLUFFTON, SC

Tim C|2018 GMC 1500 Sierra

Confirmed Service Customer

4/17/2026

Your technician found the problem and fixed it quickly

BRITTANY YEAGER

4/18/2026

It is great to hear our technician quickly identified and resolved the issue. Efficient and accurate service is what we strive for every time. We look forward to assisting you again whenever needed.

Business Response

ESTILL, SC

Paul J|2015 Chevrolet Colorado

Confirmed Service Customer

4/22/2026

two issues first I had no trouble codes before I went in then mysteriously tire sensor code. the big one was misleading or false ad. did not honor 49.99 oil change. the reason is comical, it was off regular 119.99 but since mine was 114.99 didn't qualify. so because it was less they charged more. and I thought this was a decent dealer, fooled me

DANIELLE REEVES

4/23/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

OKATIE, SC

Bradford S|2020 Chevrolet Suburban

Confirmed Service Customer

5/14/2026

Brittany kept me informed and since there was an issue that was still unresolved, rather than keep me there all day, she said go on with your day and we need to investigate this further why this is happening. We’ll get in touch with you, once we can figure this.

BRITTANY YEAGER

5/16/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BLUFFTON, SC

Jim M|2021 Chevrolet Tahoe

Confirmed Service Customer

5/22/2026

Give everyone a raise. they do a great job

BRITTANY YEAGER

5/23/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BLUFFTON, SC

Joseph K|2020 Chevrolet Tahoe

Confirmed Service Customer

5/25/2026

Sean and Seymour were terrific!

ROBERT HESS

5/26/2026

Thank you for the great review! We’re happy to hear Sean and Seymour provided such a terrific experience for you. We appreciate your support and look forward to serving you again!

Business Response

OKATIE, SC

Steven L|2025 Chevrolet Blazer

Confirmed Service Customer

5/27/2026

They got me right in for an oil change while I waited and I was done before I knew it. Awesome!!!!

GISELLE MAGALLANEZ

5/28/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

BLUFFTON, SC

Frank C|2024 Chevrolet Corvette E-Ray

Confirmed Service Customer

3/9/2026

Nice,quick, and professional

DANIELLE REEVES

3/10/2026

We're glad everything was completed quickly, professionally, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!

Business Response

HILTON HEAD ISLAND, SC

Thomas D|2016 Chevrolet Malibu Limited

Confirmed Service Customer

3/30/2026

Great experience with my oil change. Only issue is that the price to replace my cabin and engine filters was over $150.00 for a 10 minute job. I can do it myself for far less than that.

DANIELLE REEVES

3/31/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OKATIE, SC

Walter U|2007 Chevrolet Corvette

Confirmed Service Customer

4/4/2026

Sean at the service desk is great to do business with. I had my 2007 Corvette in for an oil pressure gauge problem. That was fixed but ever since I picked it back up the engine and transmission are surging. Especially at low speeds. It's dangerous to drive like that. What do I do to solve this problem.

ERICA TENORIO

4/5/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OKATIE, SC

Barry G|2020 Chevrolet Colorado

Confirmed Service Customer

4/9/2026

The staff was very helpful

JEFFERY SIMS

4/10/2026

We appreciate your kind words. It is great to know our staff was helpful during your visit. We look forward to assisting you again soon.

Business Response

RIDGELAND, SC

John P|2026 Chevrolet Equinox

Confirmed Service Customer

5/15/2026

Ease of scheduling and availability of times available and they did what they said they would do good people to work with

HOWARD CLARK

5/16/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BLUFFTON, SC

William M|2016 Buick Enclave

Confirmed Service Customer

5/29/2026

Great people, great service.

BRITTANY YEAGER

5/30/2026

We sincerely appreciate your review. Knowing you received great service from a great team is exactly what we strive for every day. We look forward to welcoming you back soon.

Business Response

PINELAND, SC

JACK S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/4/2026

Misty was very helpful and getting my truck approved and getting me out the door. Great sales person.

MISTY SHELITE

6/5/2026

Your kind words about Misty are greatly appreciated. We're pleased she helped make the approval process smooth and efficient while providing excellent service along the way. Enjoy your truck, and we hope to see you again in the future!

Business Response

BLUFFTON, SC

Ivan Y|2024 Chevrolet Trax

Confirmed Service Customer

6/9/2026

Good people great service!!

WILLIAM SHEFFIELD

6/7/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

BLUFFTON, SC

RICHARD H|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

5/26/2026

Brian was very easy to work with and not pushy at all. The process was easy. The trade in value was very reasonable

BRIAN B

5/27/2026

Thank you for sharing how smooth and stress-free your trade-in and purchase process was. We are delighted that Brian was easy to work with and provided a completely comfortable, pressure-free environment. Your satisfaction is our top priority.

Business Response

HILTON HEAD ISLAND, SC

Jerry D|2019 Chevrolet Equinox

Confirmed Service Customer

5/27/2026

Everything went pretty well. I appreciate Brittany as my advisor. With some delays, she did her best to keep me informed. I appreciate that.

BRITTANY YEAGER

5/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

HILTON HEAD, SC

Richard M|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

5/29/2026

Quick, complete, affordable

GISELLE MAGALLANEZ

5/30/2026

We appreciate your concise and encouraging feedback. It's fantastic to know you found the service quick, thorough, and affordable. We look forward to helping you again down the road.

Business Response

GREER, SC

Michael B|2021 Chevrolet Blazer

Confirmed Service Customer

6/4/2026

Surprised when they approached us with the amount for an oil change plus - when we came in for an inspection. They figured it out and finished within an hour from our appointment

GISELLE MAGALLANEZ

6/5/2026

Thank you for bringing this experience to our attention. We're glad our team was able to clarify the situation and complete your inspection and service within a timely manner. We appreciate your patience and the opportunity to earn your confidence!

Business Response

CHARLOTTE, NC

Tyrae S|2022 GMC 1500 Sierra

Confirmed Service Customer

6/9/2026

The two ladies behind the desk took Good care of me . Made sure I knew what was going on with my vehicle and etc. I most definitely will be back

ERKA GARCIA

6/10/2026

Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.

Business Response

RIDGELAND, SC

Mark L|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/9/2026

Listened, and fixed the reported issue

GISELLE MAGALLANEZ

6/10/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BLUFFTON, SC

BRENDA S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/9/2026

Salesman Seymore was very professional. He worked really hard on finding us the truck we wanted. He sat down with us and we told him exactly what kind of truck we wanted and all the extras that was needed for us to pull our fifth wheel camper. The next day we returned and he was waiting on us to test drive a couple of trucks. We made our decision and left with a brand new truck. Highly recommend anyone looking for a good salesman, go see Mr. Seymore.

SEYMOUR SINGLETARY

6/10/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!

Business Response

LADSON, SC

Mitchell R|2026 Chevrolet Silverado 1500

Confirmed Service Customer

5/27/2026

A $350 fee on top of the product cost for 4 door rain guards and hood guard seems high, even for a Silverado. Upon review at pickup time, the install was completed to my liking and I expect it to last for years to come. Overall I am happy with the staff and quality of work we have done at Mike Reichenbach Chevy, which is why we keep going back. The Silverado is the 4th vehicle in the last 5.5 years.

BRITTANY YEAGER

5/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

BRENDA D|2026 Chevrolet Colorado

Confirmed Sales Customer

5/27/2026

Excellent experience! Can’t thank Pete enough for making this purchase possible. He went above and beyond and we really appreciate him. Also appreciate that Pete took the time to show us all the features of the truck and how they work. He even set up navigation points and phone. Thank you again, Pete Brenda And Mark

PETER M

5/28/2026

Hi, we're so glad that we were able to go above and beyond your expectations! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKATIE, SC

TRACE B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/28/2026

Got a great deal

J B

5/29/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!

Business Response

PORT WENTWORTH, GA

Matthew M|2026 Chevrolet Silverado 1500

Confirmed Service Customer

6/1/2026

Very good

GISELLE MAGALLANEZ

6/2/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Reichenbach Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

RIDGELAND, SC

JOHN L|2026 Chevrolet Equinox

Confirmed Sales Customer

6/10/2026

Everything ran smoothly!

JORDAN SMART

6/11/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HARDEEVILLE, SC

William B|2023 Chevrolet Bolt EUV

Confirmed Service Customer

6/10/2026

1. I arrived for my 845 appointment and was seated in the waiting room. The first thing I overheard was a woman on her phone saying that she had been there since 8 and was told they were "backed up" and she would have to wait for her car. Her response was "why do they make appointments if they are backed up?" 2. I arrived on time and my car was not ready until after 1100. The only thing done to my car was a tire rotation. When I was given my car and walked out to get my car, it was nowhere in sight. An attendant offered to locate the car. It took him 10 - 15 minutes. I asked him why there we so many cars there and he said he did not know as it was his first week. 3. This was my second visit in 3 years. My first experience after buying my car there was not a positive one. I reported it and heard nothing back. I thought I would give the dealership another try and it seems as though no one knows anything about EV's. When I asked what else you can do EV's other than rotate the tires, the response was "we don't get very many. I don't know". The only real interest in my car was the call I got from someone at the dealership hoping to have me trade it in.

GISELLE MAGALLANEZ

6/11/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

SAVANNAH, GA

CARTER L|2026 Chevrolet Traverse

Confirmed Sales Customer

2/11/2026

Terry was a real treat to work with. He represents your company very well. Your team made it easy for us. The purchase process was painless including the visual approval of our personal check. We also did not have the title for our trade in, which we were able to overnight from Ohio. That didn't hold up the process either. Thanks to the entire team for the efforts to get us into our new car.

TERRY K

2/12/2026

Thank you for sharing your wonderful experience with Terry and our team! We’re glad the purchase process was painless and efficient despite the extra logistics. Enjoy your new car!

Business Response

WARREN, OH

Robert K|2024 Chevrolet Blazer EV

Confirmed Service Customer

2/11/2026

my 2024 chevrolet blazer ev was in for a diagnostic key fob problem. download was performed and car was returned in a short time period. totally satis

JEFFERY SIMS

2/12/2026

We’re delighted your 2024 Chevrolet Blazer EV was serviced quickly and efficiently! It’s great to hear you’re completely satisfied, and we hope your vehicle continues to run smoothly.

Business Response

HILTON HEAD ISLAND, SC

Robert D|2025 Chevrolet Equinox

Confirmed Service Customer

2/16/2026

I am a long time customer and always very pleased with the service I get gor my car. But paying over 900.00 for an oil change and tire rotation is extremely to much. I will not be returning in future

BRITTANY YEAGER

2/17/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

Douglas W|2024 Chevrolet Colorado

Confirmed Service Customer

2/20/2026

Brittany, Franklin and they lady in the back ordering parts were all very professional and enthusiastic about helping me from the beginning to the end.

BRITTANY YEAGER

2/21/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.

Business Response

HILTON HEAD ISLAND, SC

Danny S|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

2/28/2026

It was great

JEFFERY SIMS

3/1/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Reichenbach Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLUFFTON, SC

Jeffrey W|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/16/2026

Needed to have GM and NHTSA recalls taken care of on my new used Silverado. Sean in the service department got me checked in smoothly and completed in a timely manner.

HOWARD CLARK

6/17/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BLUFFTON, SC

Scotty K|2026 Chevrolet Traverse

Confirmed Service Customer

6/17/2026

1st service on new vehicle purchased from this dealership, scheduled appt was 10:30, we waited for over 2 hours, we were told oil was changed, but no tire rotation, etc. This is our 2nd vehicle purchased from here, we drive and hour and half for service from your dealership.

GISELLE MAGALLANEZ

6/18/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

EHRHARDT, SC

Richard D|2025 Chevrolet Silverado 1500

Confirmed Service Customer

5/21/2026

Came is for oil change and tire rotation. Truck was ready to go in one hour and 15 minutes. All staff encountered were courteous.

ROBERT HESS

5/23/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

RIDGELAND, SC

Paul M|2022 Chevrolet Tahoe

Confirmed Service Customer

5/31/2026

I just picked the car up after paying $10,000 I. Repairs and the engine blew up outside of Johnson City, TN. I’m stranded here with no way home. Your service department is completely incompetent

JUPITER, FL

Robert F|2023 Chevrolet Colorado

Confirmed Service Customer

6/9/2026

Every one did their job. No more no less. I guess that’s all a person wants. I’m okay with that.

GISELLE MAGALLANEZ

6/10/2026

Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.

Business Response

OKATIE, SC

Robert S|2022 Chevrolet Colorado

Confirmed Service Customer

6/9/2026

The people were friendly and I liked having a fresh bagel in the waiting area. Giselle was particular fun and energetic, really made me feel welcome.

GISELLE MAGALLANEZ

6/9/2026

Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!

Business Response

HILTON HEAD ISLAND, SC

Nancy K|2015 Chevrolet Equinox

Confirmed Service Customer

6/17/2026

The most unprofessional experience I have every had here. Took over two and a half hours for a simple oil change. Despite talking to the service rep several times, she still was looking for Nancy (I'm John) when finally finished. No problems noted when checking out, but on my way home I got an email listing three problems. The major one was rear brakes. It would have been nice for service rep to tell me severity of problem and give me options. Also, on my front passenger window there was a pull down shade inside. On my way home I noticed it laying in the floor and upon inspection I realized it was broken. Only way for that to happen was for someone to put window all the way down. Not sure why that was necessary or why I want told about it. Very disappointed, but this was a first and I hope only incident going forward.

GISELLE MAGALLANEZ

6/23/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HILTON HEAD ISLAND, SC

Gerald I|2025 Chevrolet Suburban 1500

Confirmed Service Customer

6/20/2026

I have been a Suburban owner for 34 years.... this 2025 is my 6th Suburban. I will never buy any other vehicle.

ERKA GARCIA

6/22/2026

Thank you for your continued loyalty and kind feedback. We truly appreciate your support and are glad to hear you’ve enjoyed your Suburban ownership experience over the years.

Business Response

BLUFFTON, SC

Gary K|2022 Chevrolet Corvette

Confirmed Service Customer

3/25/2026

Had a great experience when I brought my corvette C8 for an oil change and engine air filter replacement. Great customer service by my service advisor Sean, several follow up calls by the dealership to confirm the appointment and the service was done quickly with minimal wait . I was looking for a trusted dealership to service my Vette and I found it! Highly recommend this dealership and Sean’s outstanding service ! Thank you! Gary

HOWARD CLARK

3/26/2026

Thank you for sharing your positive experience! We're thrilled to hear that our staff provided outstanding service. We truly appreciate your feedback and look forward to serving you again!

Business Response

HARDEEVILLE, SC

Bradford S|2020 Chevrolet Suburban

Confirmed Service Customer

3/25/2026

Oil change was done quickly, no unexpected expenses

ERICA TENORIO

3/26/2026

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

BLUFFTON, SC

Allen N|2023 Chevrolet Tahoe

Confirmed Service Customer

5/13/2026

You called me about a service appt. Quoted a $49.00 oil change price after a credit according to your caller. I was charged approximately $75.00 after complaining to the service manager when confronted with a $135.00 bill.

GISELLE MAGALLANEZ

5/15/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HARDEEVILLE, SC

Wanda B|2023 Chevrolet Trailblazer

Confirmed Service Customer

5/28/2026

I had the best experience with my first auto purchase at Mike Re Chev. I could not have asked for a more accurate, professional, knowledgeable person than Mike Beck. Mike made me feel as if he truly cared and valued me as a person. Mike gave me an update throughout the process. I am grateful for a dealership that has personnel that genuinely cares for customers. I'm looking forward to seeing Mike if anyone I know is interested in purchasing a vehicle. The entire company and process was awesome.

JEFFERY SIMS

5/29/2026

Congratulations on your first vehicle purchase, and thank you for sharing such an exceptional review. Mike will be honored to know his professionalism, knowledge, and genuine care made your experience so memorable. We appreciate your trust and look forward to assisting you and anyone you send our way in the future.

Business Response

RIDGELAND, SC

Toni S|2022 Chevrolet Suburban

Confirmed Service Customer

5/30/2026

The service staff is very friendly, I have always had a great experience. If I am unable to wait at the dealership, they provided me with local transportation.

OKATIE, SC

Richard H|2026 Chevrolet Corvette Stingray

Confirmed Service Customer

6/29/2026

When I picked up my new Corvette the glovebox would not reliably open and the second key fob was missing. I was led to believe that the key fob would be ordered, and that I would receive a call when it was in. The glovebox still did not work consistently. After two weeks I had not heard anything about the key fob so I called. I was told that it had not been ordered. I made an appointment for the key fob and glovebox the next week. I went to that appointment and was there for awhile to only find out that the fob had not been ordered and was not in stock. I was also told that my glovebox did work and that I only had to hold the button for a longer time. When I received notification that the fob was in I scheduled an appt to have it programmed and to have my glovebox fixed because it still did not work correctly. At that appointment the fob was programmed and I was told that I needed to return for another appt to get a new switch for the glovebox installed once it arrived. At my third visit the glovebox was finally fixed. I initially gave this overall experience 3 stars but after writing and reflecting about it I have changed it to a single star. I believe a missing fob at the time of sale should not require me following up to get it ordered. I also don't think I should have been told twice that a poorly functioning glovebox in an absolutely brand new car (with multiple on line complaints by others with the same issue) is normal and expected to accept it.

WILLIAM SHEFFIELD

6/30/2026

It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

HILTON HEAD ISLAND, SC

Steven W|2025 Chevrolet Blazer

Confirmed Service Customer

6/10/2026

Please let the person in charge of advertising that you should not have to fight for the advertised price for an oil change. When you say $49.00 oil change the customer should not have to ask for the GM in order for him to say just give him the price? If you don't want to honor your advertised price then don't advertise it. With that being said, I love your dealership and your employees. Keep up the great work.

GISELLE MAGALLANEZ

6/11/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

William R|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/10/2026

Quick people were very nice

GISELLE MAGALLANEZ

6/11/2026

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!

Business Response

BLUFFTON, SC

Zachary L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/22/2026

It was overall a terrible experience problem wasn’t solved and my stuff was moved all around in my truck. I will probably move away from Chevy.

BRITTANY YEAGER

6/25/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HILTON HEAD ISLAND, SC

Travis M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/25/2026

Dropped vehicle off at 9, was told service would take 2-3 hrs. Vehicle wasn’t ready for pickup until 5pm. At pickup found a loose lugnut

ANJELICA DOZIER

6/26/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

RIDGELAND, SC

William G|2026 Chevrolet Equinox

Confirmed Service Customer

6/29/2026

Very personable & clear on details of my vehicle service

ROBERT MITCHELL

6/30/2026

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mike Reichenbach Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OKATIE, SC

Christy B|2025 Chevrolet Tahoe

Confirmed Service Customer

7/1/2026

Tried to get in the service area to drop my Tahoo, waited 20 minutes for cars to get moved by your staff, finally left and rescheduled. Customer service is suppose to be your mantra, failed on that. I do have other options for service. Brad Brown 310-561-3615

ROBERT MITCHELL

7/2/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

Alfonso C|2025 Chevrolet Trax

Confirmed Service Customer

5/27/2026

Took almost 2 hours to get the oil changed and tires rotated.

GISELLE MAGALLANEZ

5/28/2026

It appears that the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours, as it helps us identify areas where we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.

Business Response

BLUFFTON, SC

William H|2014 Chevrolet Corvette

Confirmed Service Customer

5/29/2026

Work performed well and very conscientious customer service representative.

BRITTANY YEAGER

5/30/2026

Thank you for recognizing our team's efforts. We're pleased the work was completed to your satisfaction and that our customer service representative provided such attentive care. We appreciate your support.

Business Response

HILTON HEAD ISLAND, SC

David H|2017 Chevrolet Colorado

Confirmed Service Customer

6/12/2026

Service was fast and price was great. Keep sending your promotional coupons for oil changes and tire rotations.

ERKA GARCIA

6/13/2026

We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!

Business Response

BLUFFTON, SC

VLAICU I|2026 Chevrolet Corvette Stingray

Confirmed Sales Customer

6/16/2026

Great experience, everybody very friendly and efficient and offered a great deal. Misty was. a great sales rep always customer focused. Definitely will come back

MISTY SHELITE

6/17/2026

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

Business Response

HILTON HEAD ISLAND, SC

Jan S|2023 Chevrolet Equinox

Confirmed Service Customer

6/22/2026

Timely, complete service.

GISELLE MAGALLANEZ

6/25/2026

Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.

Business Response

HILTON HEAD, SC

Lenin L|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2026

Brittany was excellent.

BRITTANY YEAGER

7/1/2026

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

HILTON HEAD ISLAND, SC

GERARD M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/2/2026

I recently traded in my 2023 Chevrolet Trailblazer for a new 2026 Trailblazer at Mike Reichenbach Chevrolet, and the entire experience was exceptional. Most of the purchase and trade in negotiation was completed over the phone with my salesperson, Seymour. He was professional, friendly, knowledgeable, and made the entire process simple and stress-free. Everything he quoted and explained over the phone was exactly what I paid when I arrived at the dealership. There were no surprises, which I greatly appreciated. When I picked up my new Trailblazer, Seymour took the time to thoroughly explain all of the vehicle's features, helped me set up the MyChevrolet app, and activated my OnStar services. He made sure I was comfortable with my new vehicle before I left. I couldn't be happier with my buying experience. If you're looking for an honest, straightforward, and customer-focused dealership, I highly recommend Mike Reichenbach Chevrolet. Be sure to ask for Seymour. He made buying a new vehicle an enjoyable experience from start to finish.

SEYMOUR SINGLETARY

7/3/2026

Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! Congratulations on your new vehicle, Gerard! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARDEEVILLE, SC

Richard H|2022 Chevrolet Suburban

Confirmed Service Customer

6/30/2026

As always, the intake folks (a gentlemen) in this case are always, friendly, professional and accommodating. While in the waiting room, I get a text stating that I need an additional wheel alignment. Which you just did during my last visit, so either your service tech did not thoroughly test for a wheel alignment or only did a visual. Because when I confronted the girl in the little glass room handling my service, she stated after looking it up that "No you do not need a wheel alignment". I would suggest that service people be more thorough before trying to sell an additional service. Also, once again (and has happened multiple times after past services) where something seems odd. Since your invoice states that you did a multi-point inspection, I get less than a half mile down the road and the warning light states that "my park assist is blocked" and "to clean the sensor"! This was not an issue when I brought it in, but once again after leaving your facility something off occurs. And several times before!

GISELLE MAGALLANEZ

7/1/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OKATIE, SC

Zack H|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2026

Excellent very fast and accommodating, Brittany was amazing and communicated every step of the process

BRITTANY YEAGER

7/4/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BLUFFTON, SC

JAMES W|2026 Chevrolet Equinox

Confirmed Sales Customer

7/20/2026

Sales girl Katlin was very nice to work with , no pressure, very friendly

KAITLYN N

7/21/2026

We truly appreciate your kind words. Providing attentive, knowledgeable service is our top priority, and we’re glad that stood out during your visit. Thanks again for your wonderful support!

Business Response

OKATIE, SC

Thomas B|2024 Chevrolet Camaro

Confirmed Service Customer

7/23/2026

Oil change done in timely manner

ANJELICA DOZIER

7/24/2026

Thank you for your kind review! We're happy to hear you were satisfied with your experience. If there's ever anything more we can do for you, please let us know. We look forward to serving you again!

Business Response

BLUFFTON, SC

Patrick S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/23/2026

I brought my Chevy Silverado here for an oil change and a new set of tires, including mounting and balancing. Unfortunately, a significant issue arose immediately after leaving. I experienced a severe vibration in both the seat and the floorboard while driving. My truck is a standard size, not an oversized vehicle, but all four tires had been improperly counter-balanced.While on a road trip about 200 miles away, the shaking was bad enough that I had to stop at another dealership to have the tires checked. They identified the counter-balancing error right away and resolved the issue quickly. Thankfully, that second dealership was kind enough to cover the cost of the re-balancing.To be clear, the front-of-house staff was great at both locations—customer service is not my issue here. My concern is strictly with the technical execution in the shop. There clearly needs to be better training for the mechanics at Mike Reichenbach's dealership regarding proper tire balancing so future customers don't have to deal with a vibrating, potentially unsafe ride on the highway. Had I gone straight to the original dealership I'm sure they would have fix my problem. I was just to far into my drive.

HOWARD CLARK

7/24/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

OKATIE, SC

KIMBERLI S|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2026

Everyone was extremely nice, especially Mike our salesman

MICHAEL BURNS

7/3/2026

Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! If you have any further questions, please give us a call. We're always happy to help!

Business Response

VENICE, FL

Robert F|2026 Chevrolet Tahoe

Confirmed Service Customer

7/6/2026

Tech tried to put front license plate on rear of car and then three tries and half a dozen extra holes in front bumper ofvalmost $100,000 NEW vehicle before finally getting management involved and it installed properly... what a shit show, 10 minute job done in almost three hours and potentially thousands of dollars to repair.

ANJELICA DOZIER

7/9/2026

Our team has acknowledged this review.

Business Response

HOMOSASSA, FL

Cleveland F|2023 Chevrolet Silverado 1500

Confirmed Service Customer

7/6/2026

Okay

GISELLE MAGALLANEZ

7/7/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

BEAUFORT, SC

Jon S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

7/8/2026

I have always had excellent service at Reichenbach Chevrolet, Brittany was a pleasure to work with as she was on top of the whole work order and offered advice on a battery as it was the original battery on the truck. There was no pressure and everything was up front and honest. I have never had an issue with Reichenbach Chevrolet.

BRITTANY YEAGER

7/9/2026

Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!

Business Response

BEAUFORT, SC

Bruce C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2026

Service was completed quicker than I expected!

HOWARD CLARK

7/11/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

BLUFFTON, SC

Edward H|2020 Chevrolet Equinox

Confirmed Service Customer

7/10/2026

Everyone was nice and kept me up to date on the progress

ROBERT MITCHELL

7/11/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

BLUFFTON, SC

Martha H|2023 Chevrolet Blazer

Confirmed Service Customer

7/23/2026

It was quick and efficient and well done.

BRITTANY YEAGER

7/24/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

BLUFFTON, SC

William R|2025 Chevrolet Equinox

Confirmed Service Customer

7/25/2026

Took 3 tries to fix my Equinox issue.

GISELLE MAGALLANEZ

7/27/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

Bruce A|2021 Chevrolet Blazer

Confirmed Service Customer

4/24/2026

Oil change took too long! I had an 8 :00 am appointment. They finally took the car at 8:35. It was done at 10:00

DANIELLE REEVES

4/25/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

Robin M|2024 GMC Sierra 1500

Confirmed Service Customer

5/27/2026

I JUST WANTED TO THANK THE SERVICE LADY THAT HANDLED MY VISIT. SHE WAS SO VERY KIND AND RESPONSIVE TO MY NEEDS. I WILL BE RECOMMENDING YOUR SERIVES TO EVERYONE I KNOW. THANK YOU AGAIN FOR AMOST PLEASANT EXPERIENCE.

GISELLE MAGALLANEZ

5/28/2026

Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

HARDEEVILLE, SC

Roy K|2026 Chevrolet Equinox

Confirmed Service Customer

6/16/2026

Brittany was very good. She kept me informed about the status of my car. The only lingering issue is that I still am unable to scan channels on my am band. Even the tech came over and said “it is weird that it doesn’t work”. Apparently, the Chevy rep said it is not an option for the am radio to scan. Makes absolutely NO SENSE. I still want this issue resolved. I would’ve given them a 5, but the answer to the am issue is UNACCEPTABLE!!!!!

BRITTANY YEAGER

6/17/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

FORT LAUDERDALE, FL

Connor H|2016 Buick Encore

Confirmed Service Customer

6/30/2026

I would like to thank the staff at this dealership. They were professional and as a veteran I felt they recognized the goal of checking my vehicle completely to ensure its safe operation. THANK YOU!!

WILLIAM SHEFFIELD

7/2/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NORTH CHARLESTON, SC

DENNIS A|2026 Chevrolet Tahoe

Confirmed Sales Customer

7/2/2026

Was very easy staff was great

BRIAN B

7/3/2026

We are very happy we could provide you with a great experience! We want to sincerely thank you for choosing Mike Reichenbach Chevrolet, INC. and we hope to see you again soon!

Business Response

BLUFFTON, SC

David S|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/8/2026

Took much longer than initially told

DENISE HALL

7/9/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

Donald A|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/24/2026

Great communication

BRITTANY YEAGER

7/26/2026

Thank you for your feedback! We appreciate your support and hope to see you again soon.

Business Response

HILTON HEAD, SC

Farid B|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/26/2026

I call to schedule an oil change, they said they recommend doing a 4x4 service and the transmission oil. I dropped the truck and nobody knew what services I had scheduled to do, the assistant on the phone, or the front desk or even the specialist they sent me to. I thought it was figured out before leaving for a few hours. They call me saying the truck was ready, I get there and the service I went for, the oil change, was not done. Only the other services they added. Now I am stranded without my truck and appointments to go to. I asked for a rental since it was their fault, took 30 minutes just to get the rental. Was late to my appointment. Came back to check if my truck was ready after an hour, since i was done with my appointment and didn't receive a call from them. Truck was ready and sitting there. Not the first time something like this happens, the actual work i mean I can't see the inside of the transmission or the 4x4, or the engine so I suppose it was properly done.

GISELLE MAGALLANEZ

7/28/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

Robert F|2026 Chevrolet Tahoe

Confirmed Service Customer

7/29/2026

Took new vehicle bought at MR Chevrolet in for repairs after incompetence in service dept resulted in 6 unnecessary holes drilled in the front of NEW car because they couldn't figure out how to install a front license plate holder. This was a 15 minute job that took 2 different "technicians" over 3 hours to complete. I showed up for appointment at 830am and was told by Anjelica, the service advisor, they were replacing the entire front bumper and said it had been painted to match vehicle color and they would see about a loaner... An hour and a half later "Queen" who has ZERO customer service ability and the personality of a pineapple got me a car finally. Checked several times during the day, vehicle in bay and being worked on before 10am, and vehicle finally ready at 5pm. Turns out bumper wasn't replaced only the black facia piece was replaced which is 2-4 hour labor job but in the bay at least 8 hours. Thank God they didn't replace the entire bumper who know how long it may have taken or what else they may have screwed up in the process. Add to this entire circus was incompetence and excessive delays in the tag/titling dept and their agency doing out of state work.... 28 days after purchase I checked on the registration which was a simple Florida tag transfer on a Friday. The arrogant tag and title rep at the dealership texted me telling me "we have by law 30 days to process it and she does 200 a month" putting her competencey level at 1 hour per process when the accepted National timeliness is 15-30 minutes per tag and title app. By her own time line it took her 25 days to get it out of her in box. I was also told the agency handling it would be called and I would be called back on Monday, no call back... 10 days later I called again and was told the agency handling it would be doing it asap... 4 days later and now 6 weeks into the process I called again as the state of Florida still had nothing... It finally went to the state of Florida Thursday of that week and an interesting revelation was for the tag transfer the state of Florida charged $4.60, yes $4.60 as a handicap Veteran Plate, while I had been charged $150 or 170 for the service and the dealership said they had been charged an additional $55 over what I paid MR Chevrolet??? This was my 5th and likely last vehicle purchased from MR Chevrolet due to the complete shit show this turned into. Between the incompetence at almost every level and time lost while I was waiting in total at the dealership after purchase at least 11 hours (for what should have been about 3 hours of labor) and numerous phone calls just trying to get a tag transfer. Nothing I did, including showing the one technician how to install the license plate holder and explaining what a rivet gun was and how to use it or my efforts to help them succeed, seemed to help. Tag and titling used excuse it's an out state agency doing it because you live in Florida but their failures in follow up and arrogance unnecessarily delayed the process even after my repeated calls to them.

ANJELICA DOZIER

8/3/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

HOMOSASSA, FL

John M|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/12/2026

Fast efficient professional and courteous...but too expensive

GISELLE MAGALLANEZ

6/13/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BEAUFORT, SC

Arthur G|2020 Chevrolet Traverse

Confirmed Service Customer

6/13/2026

Very Courteous helped out and explained everything wonderfully.

WILLIAM SHEFFIELD

6/14/2026

Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OKATIE, SC

Emily M|2020 Chevrolet Suburban

Confirmed Service Customer

7/5/2026

It took 30 minutes for my car to even be taken back to begin service - why have an appointment time available if you’re too busy? It took 2 hours for an oil change. I brought my daughter and your kids play area seems to have disappeared? The tech who worked with me tried to tell me my check engine light was on and I would need a diagnostic - there is no light on.

ANJELICA DOZIER

7/6/2026

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Business Response

BLUFFTON, SC

David L|2017 GMC 1500 Sierra

Confirmed Service Customer

7/17/2026

Friendly, knowledgeable and professional

ROBERT MITCHELL

7/18/2026

Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.

Business Response

HARDEEVILLE, SC

Charles B|2024 Chevrolet Equinox

Confirmed Service Customer

7/24/2026

Had a nail hole in a tire. Without an appt they fit me in, fixed my tire, and I was out in two hours. Also met Mr. & Mrs. Reichenbach while waiting.

BRITTANY YEAGER

7/26/2026

Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!

Business Response

HARDEEVILLE, SC

WILLIAM L|2026 Chevrolet Equinox

Confirmed Sales Customer

7/24/2026

everyone was very professional and helpful answered all questions without hesitation

KAITLYN N

7/26/2026

We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mike Reichenbach Chevrolet, INC. and we hope to see you again soon!

Business Response

HILTON HEAD ISLAND, SC

Ronald S|2026 Chevrolet Equinox

Confirmed Service Customer

7/31/2026

We were traveling from out of state when our check engine light came on, and Mike Reichenbach Chevrolet came to the rescue. Their service department was outstanding from start to finish. They quickly diagnosed the issue, kept us informed throughout the process, and got us safely back on the road in no time. The attention to detail, professionalism, and genuine care shown by the entire staff made a stressful situation much easier. We truly appreciate the excellent service and would highly recommend Mike Reichenbach Chevrolet to anyone needing dependable, customer-focused automotive service.

BRITTANY YEAGER

8/2/2026

Thank you for your wonderful review! We're so glad our team could provide the prompt, professional service you needed during an unexpected situation. Delivering dependable, customer-focused care is always our goal, and we're happy to hear we helped make a stressful experience a little easier. We truly appreciate your recommendation and look forward to assisting you again whenever you need us.

Business Response

ASHLAND, OH

Holly M|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/26/2026

I felt that since I purchased the vehicle at your dealership, plugging my tire should have been a free service.

GISELLE MAGALLANEZ

6/28/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

Kendall B|2020 Chevrolet Equinox

Confirmed Service Customer

7/7/2026

Everything was excellent as usual. The service is great, on time and very nice people.

GISELLE MAGALLANEZ

7/7/2026

Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Business Response

BLUFFTON, SC

David R|2023 Chevrolet Corvette Stingray

Confirmed Service Customer

7/21/2026

Great service.

ROBERT MITCHELL

7/23/2026

Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!

Business Response

HARDEEVILLE, SC

Bruce A|2004 Chevrolet Express Cargo Van

Confirmed Service Customer

7/30/2026

If I wanted a NAPA oil filter I would have done the oil change myself.

ROBERT MITCHELL

7/31/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OKATIE, SC

HILDA W|2026 Chevrolet Trax

Confirmed Sales Customer

7/30/2026

Very professional and people friendly.

ADAM ACKERMAN

7/31/2026

We truly appreciate your kind rating and feedback. Knowing that we delivered a great experience is incredibly rewarding for our team. Please let us know if there's anything we can do to help with your vehicle in the future.

Business Response

SAVANNAH, GA

Jim B|2022 Chevrolet Blazer

Confirmed Service Customer

7/30/2026

Sean did awesome job getting my recall work completely timely.

HOWARD CLARK

7/31/2026

Thanks for the great review! We are fully committed to making every dealership visit seamless and enjoyable, and it’s wonderful to know we succeeded. See you again down the road!

Business Response

BLUFFTON, SC

BRIAN A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/5/2026

It was fine. Good dealership

ADAM ACKERMAN

8/7/2026

We appreciate your review and are happy to hear you enjoyed your experience with us. Thanks for choosing our dealership!

Business Response

HARDEEVILLE, SC

Isaac G|2021 Chevrolet Tahoe

Confirmed Service Customer

8/11/2026

Very good

BRITTANY YEAGER

8/12/2026

We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!

Business Response

RIDGELAND, SC

Todd J|2022 Chevrolet Corvette

Confirmed Service Customer

7/7/2026

Excellent experience during my first visit. Sean took great care of me and had an honest and easy going attitude. I'm very particular about who services my Corvette and I was very happy with the dealership and service dept. I will be back.

HOWARD CLARK

7/8/2026

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

PEWEE VALLEY, KY

Roy K|2026 Chevrolet Equinox

Confirmed Service Customer

7/28/2026

The service advisor took my keys and told me my car was done at the end. Never updated me or explained what was done. I usually have Brittany take care of me. She wasn’t there. Don’t even know the advisor’s name who took care of me. She never introduced herself. She was Hispanic.

GISELLE MAGALLANEZ

7/30/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

FORT LAUDERDALE, FL

Jeffrey S|2017 Chevrolet Trax

Confirmed Service Customer

7/28/2026

I was forced to return 3 times to repair a problem that should have been solved the first time. The problem was I was losing antifreeze. The results of the return cost me over $2,500.. First it was a bad thermostat part, second it was a bad water pump, third it was a bad expansion cooling tank. I was forced to pay for the repairs each time, when it should have been a one-time payment.

ANJELICA DOZIER

7/30/2026

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.

Business Response

RIDGELAND, SC

John M|2026 Chevrolet Traverse

Confirmed Service Customer

8/3/2026

Everything communicated to me before doing the work and taken care of

ROBERT MITCHELL

8/5/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

HARDEEVILLE, SC

Isaac G|2021 Chevrolet Tahoe

Confirmed Service Customer

8/3/2026

Work was completed as was promised. Employees were courteous and helped.

BRITTANY YEAGER

8/5/2026

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

RIDGELAND, SC

NORMAN R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/11/2026

Easy to work with

SEYMOUR SINGLETARY

8/12/2026

We're glad to hear that you had an excellent experience with us. Your trust in us to take care of your vehicle means a lot, and we look forward to serving you again in the future. If you ever have questions or need assistance, please don’t hesitate to reach out!

Business Response

BLUFFTON, SC

Susan N|2026 Chevrolet Equinox

Confirmed Service Customer

6/25/2026

Adam Ackerman is top notch. Rachel went out of her way to make sure we were well informed. Everyone was very professional, courteous and accommodating.

JOSEPH JULIANO

6/26/2026

Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.

Business Response

OKATIE, SC

Al G|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/3/2026

Excellent communication and a pleasure to deal with

HOWARD CLARK

8/5/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

MALVERN, PA

Nathan S|2023 Chevrolet Tahoe

Confirmed Service Customer

8/12/2026

We are from out of town and Chevy worked with us to the highest level. They asked when we needed the car done and service team had it ready for pick up at the time I requested, and we where back on the road for our vacation.

HOWARD CLARK

8/14/2026

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WENTZVILLE, MO

Robert M|2025 Chevrolet Blazer

Confirmed Service Customer

8/12/2026

Appointment for oil change. Service Team was very polite and was done within an hour. Was disappointed that their new car showroom was now all desks/work stations with no new vehicles to look at.

ROBERT MITCHELL

8/14/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

Robin M|2024 GMC Sierra 1500

Confirmed Service Customer

8/2/2026

Quick and friendly service

GISELLE MAGALLANEZ

8/4/2026

We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

Business Response

HARDEEVILLE, SC

Kent K|2024 Chevrolet Tahoe

Confirmed Service Customer

8/7/2026

Had appointments for my 2 cars 11:00 and 11:15 was told it’s going to take 2 hours just to get one car done. So had to leave with 2 car couldn’t sit all day at dealership so canceled that appointment.Got oil change on one of the cars that took 3 hours to get done. Then get text saying I needed air cabin filter after I was told it’s done already On my way to pick up car so couldn’t get that done and wait who knows how long for that to get done. Worst experience I’ve had at a Chevrolet dealership in 40 years of being a Chevy owner.

GISELLE MAGALLANEZ

8/8/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

HILTON HEAD ISLAND, SC

Ivan Y|2024 Chevrolet Trax

Confirmed Service Customer

8/13/2026

Professional and fair price

WILLIAM SHEFFIELD

8/15/2026

We appreciate your kind words and are glad our team was able to assist you. Providing knowledgeable and attentive service is important to us, and we're happy to know that came through during your visit. Thanks again for your support!

Business Response

BLUFFTON, SC

John S|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2026

Had the truck 2 months. Spent a month in the shop. Had it for 2 days and now it’s back in the shop. I think you sold me a lemon.

DENISE HALL

7/26/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

BLUFFTON, SC

Paul J|2025 Chevrolet Equinox

Confirmed Service Customer

7/31/2026

Nothing wrong with the service itself, however there is a lack of honest transparency when asked about the time frame for order of OnStar telemetric module that there are extreme problems and part availability issues with.

WILLIAM SHEFFIELD

8/2/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

OKATIE, SC

Kelly M|2019 GMC Acadia

Confirmed Service Customer

8/7/2026

The initial call to set up an appointment went to AI and was terrible - The AI bot did not understand I needed to change the tire pressure sensor. The AI bot did not ask if the appointed day/time would work for me. Fortunately, a live someone from the service department called to clarify. Should not have taken 3-1/2 hrs for a scheduled oil change/sensor replacement. Service department personnel were very nice and did a good job of keeping me informed of the progress and services.

ROBERT MITCHELL

8/8/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

OKATIE, SC

George O|2014 Chevrolet Corvette

Confirmed Service Customer

7/29/2026

Great communications with service members and was well informed.

WILLIAM SHEFFIELD

7/31/2026

Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!

Business Response

RIDGELAND, SC

Joe S|2018 GMC 1500 Sierra

Confirmed Service Customer

7/29/2026

I requested an oil change / tire rotation , check suspension and a quote for TPMS replacement on one wheel. I dropped my truck off on Friday with plans to pick up Monday morning. I didn’t hear from anyone over the weekend and around 9am Monday I was made aware my truck was ready. I already had to be at work so I told them I would be there Tuesday morning. When I picked up the truck, no mention was made about suspension or TPMS. Nothing on my paperwork. The only thing the paperwork said is I was presented with a menu of options that I declined. I never saw any menu or declined anything. The paperwork said oil change and tire rotation but strangely the bad TPMS sensor is showing the same tire as when I brought it in. This suggests the tires were not rotated. The whole experience was poor, I felt like I was bothering them when I dropped it off, and when I picked it up very little was explained to me. So now I will still have to be without my vehicle again to have TPMS repaired and suspension checked. Very dissatisfied and disappointed.

GISELLE MAGALLANEZ

8/3/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

RIDGELAND, SC

Andy S|2019 Chevrolet Traverse

Confirmed Service Customer

7/23/2026

It took 2 hours to get an oil change

ROBERT MITCHELL

7/24/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

Robert L|2026 Chevrolet Equinox

Confirmed Service Customer

7/27/2026

Nice people and great facility!

ROBERT MITCHELL

7/29/2026

It was our pleasure to assist you! Thank you for sharing your experience, and we hope to have the opportunity to welcome you back again soon.

Business Response

BLUFFTON, SC

Kenneth G|2025 Chevrolet Traverse

Confirmed Service Customer

8/9/2026

Great service

ANJELICA DOZIER

8/11/2026

Thank you for the excellent review! We appreciate your business and are always here if you need anything.

Business Response

RIDGELAND, SC

Theresa D|2020 Chevrolet Equinox

Confirmed Service Customer

8/14/2026

My service advisor was very helpful

ROBERT MITCHELL

8/16/2026

Thank you for your feedback! We are glad to hear that our staff was able to help you. We appreciate having such dedicated team members on board. If you have any more comments or need further assistance, feel free to reach out!

Business Response

PINELAND, SC

Paul W|2021 Chevrolet Corvette

Confirmed Service Customer

8/14/2026

Timely, courteous service. Always an easy visit.

ROBERT MITCHELL

8/16/2026

Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.

Business Response

BLUFFTON, SC

Karen V|2026 Chevrolet Trax

Confirmed Service Customer

8/14/2026

They were swift but they did not find the reason for half of the info screen going totally blank. We felt very nervous driving without seeing a speedometer and other info on the drivers side of the screen.

HOWARD CLARK

8/16/2026

Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.

Business Response

BLUFFTON, SC

Paul K|2022 Chevrolet Corvette

Confirmed Service Customer

8/19/2026

On time on getting me taken care. Staff was polite and and courteous

GISELLE MAGALLANEZ

8/19/2026

Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!

Business Response

HARDEEVILLE, SC

Christian H|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2026

Was quoted a price if “starting” at $40 to replace a bad tire sensor. Bill was $190. Not even close! When I got in my truck the tire sensor was still on and none were working. When I went back in I was told more than one was bad. Poor service in my opinion.

GISELLE MAGALLANEZ

8/20/2026

Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.

Business Response

OKATIE, SC

Stacy H|2019 Chevrolet Trax

Confirmed Service Customer

6/24/2026

My service rep Brittany was kind, and they checked my tire for a leak when I mentioned it. They were very busy that day but still were friendly and attentive

BRITTANY YEAGER

6/25/2026

Your confidence in our team means a great deal to us. We're happy to know you had a positive experience, and we appreciate you taking the time to share your thoughts. Please reach out anytime we can be of assistance.

Business Response

LUDOWICI, GA